Currently, the ACTIV FITNESS app is only available to ACTIV FITNESS members and the Fitnesspark app is only available to Fitnesspark members (regardless of contract type). What matters is in which gym or webshop you bought your subscription. If you purchased your subscription at an ACTIV FITNESS gym, the Fitnesspark app interface will appear in gray. If you bought your subscription in a Fitnesspark, the interface of the ACTIV FITNESS app appears in gray. Classes of the other format can be booked via website www.activitness.ch or www.fitnesspark.ch. The use of both apps including comprehensive class booking for Swiss Fit members is expected to become possible during the course of 2023.

No, the Fitnesspark app is only available to Fitnesspark members. Classes at Bernaqua can be booked on the website www.bernaqua.ch or in the Bernaqua App.

Please check that the Migros login you are using is linked to the same e-mail address you used to buy your subscription. With the e-mail address linked to your Migros login, you can also book classes on our website and use the member’s area, for example.

Click on the circle with your initials in the upper left corner / of your profile picture (Picture 1). Click on “My profile”.

Correct e-mail address
If you have used an e-mail address with a current ACTIV FITNESS contract for the login, the end of the contract and your home studio will be displayed here (Picture 2).

Wrong e-mail-address
If you have used an email address without a current ACTIV FITNESS contract for the login, no contract end date will be displayed and the Home studio field will be empty (Picture 3). In this case, please check the email address used. If you do not know the correct e-mail address, please contact our studio staff.

The app interface appears grayed out when the app detects you as a guest without a current contract. Please check that the Migros login you are using is associated with the correct email address. It is mandatory to use the same e-mail address that you entered when you subscribed. Important: ACTIV FITNESS members can only use the ACTIV FITNESS app, Fitnesspark members can only use the Fitnesspark app.

Special case Swiss Fit: If you bought your Swiss Fit subscription in an ACTIV FITNESS studio, the interface of the Fitnesspark app will be grayed out, but you can book Fitnesspark courses via website www.fitnesspark.ch. If you have bought your Swiss Fit subscription in a fitness park, the interface of the ACTIV FITNESS app will appear in gray, but you can book ACTIV FITNESS courses via website www.activfitness.ch.

The number of free places is currently not displayed in the app. As long as the “book button” is visible, there are still places available. As soon as the class is fully booked, the “book button” disappears. In the class booking on the website, the number of free places is still displayed. In the app, this function will follow during the course of 2023.

The ACTIV FITNESS app was developed in collaboration with EGYM. To use all of the features of the app, you need an EGYM account. This way your training data is automatically synchronised, you can track your training and our trainers can create training plans for you. The use of functions in the “analysis” tab also require an EGYM account.

When you activated your subscription, an EGYM account was automatically created for you via an interface so that you can benefit from all the app’s features right from the start.

In order for you to track your workouts and for your profile to allow our trainers to create workout plans for you, you need an EGYM account. The use of the functions in the “analysis” tab also require an EGYM account.

Go to the “Training” tab and click on “Training plans” (Picture 1). If your EGYM account is not yet connected, a pop-up will appear (Picture 2). Accept the terms of use and privacy policy. After that click on the “Send e-mail” button. Go to your e-mail account and click on the red button in the email (Picture 3) and follow the instructions. Now your account should be correctly linked to EGYM.

Click on the circle with your initials in the upper left corner / of your profile picture (Picture 1). Click on “My profile” (Picture 2). Scroll all the way down. If your profile is correctly linked, it will say “Delete connection with eGym” (Picture 3).

Please check if your profile is correctly connected to EGYM. Click on the circle with your initials in the upper left corner / of your profile picture (Picture 1). Click on “My profile” (Picture 2). Scroll all the way down. If your profile is correctly linked, it will say “Delete connection with eGym” (Picture 3).

Go to the “Training” tab and click on “Training plans” (Picture 1). If your EGYM account is not yet connected, a pop-up will appear (Picture 2). Accept the terms of use and privacy policy. After that click on the “Send e-mail” button. Go to your e-mail account and click on the red button in the email (Picture 3) and follow the instructions. Now your account should be correctly linked to EGYM.

Yes, you can get training plans at both Fitnesspark and ACTIV FITNESS.

Please contact our trainers in the studio. We will be happy to create a training plan for you on site in the new ACTIV FITNESS app.

The language of the app is determined by the language settings of your device.

Go to the “Account” tab. Click on “To the ACTIV FITNESS member area”.